- We are committed to safeguarding your privacy and will always take all necessary precautions to guarantee the safety and security of your information.

- Ensure our services and that you receive the most appropriate and helpful content, we must gather some personal information from our users.

- hannahkissel.com manages information privacy in compliance with the General Data Protection Regulation (GDPR), the Australian Privacy Principles outlined in the Privacy Act, and the Privacy Act of 1988 (Cth).

- To ensure that you are fully informed and aware, we advise you to read this Privacy Policy in its entirety. Your confirmation of acceptance of these conditions is evidenced by your continuous usage of the website. Please get in touch with us if you have any inquiries regarding this privacy policy.

· Information We Collect

What do we do?

Personal Information relating to an identified or recognisable individual is considered personal information.

This includes any details you voluntarily give us that allow us to individually identify you, as well as contact information such as your name, e-mail address, address, and phone number. Personal Information can also include details of any free or paid transactions you make on the Website.

Credit Information is referred to as credit information.

When you join us, we get and handle payment information from you, including credit card numbers, debit card information, bank account information, the amount of the transaction, and the date you joined. Depending on the payment option you choose, we will collect different types of information from you. We do not otherwise obtain sensitive information about you.

How do we collect the information?

Your personal information will be obtained directly from you when you register and participate in booking an introduction call session or attending an event.

Your personal information may also come to us indirectly via websites operated by third parties with whom we have business relationships. Information about the browser and the device, including the IP address, the kind of device, the operating system, the internet browser type, the manufacturer and model of the device, the language, plug-ins, and add-ons.

How we use your Personal Data

We may use your personal information for the following purposes in addition to those mentioned elsewhere in this privacy statement:

Enhance your browsing experience by customizing the Website and improving the services we provide;
Promote the use of our services to you and share informational and promotional content with you in accordance with your communication preferences;
Provide statistical data about our users to other companies, but this data will not be used to identify any specific user;
Notify you of any modifications to our Customer Terms of Service, Privacy Policy (including the Cookie Policy), or other agreements by sending you information about them;
Meet legal requirements.

On occasion, we could get in touch with you on behalf of external business partners regarding a specific offer that might be of interest to you. We do not disclose your Personal Information to a third party in those circumstances.

Why do we collect your information?

We use Google Drive to store the personal information that we hold. We can keep you informed about our most recent news, services, and forthcoming events thanks to the information we gather. We also collect your personal information to help us create, develop, operate, deliver, and improve our services and content. We want to enhance your user experience by ensuring that we can keep up to date with what you want and need.

When we have no ongoing legitimate services needed to process your personal information, we will either delete your data or archive it until it is possible to delete the personal information safely.

Methods of collection

As mandated by the Privacy Act, we shall only acquire personal data using legal and ethical methods. Where possible and fair, we may also obtain personal data directly from you.

We obtain personal information from you in a variety of ways, such as:

Directly from you in person, on the phone, through written communications (either on paper or electronically), or by filling out forms or responding to questions on our websites;
From our own records of your use of our services.
Accessing our website hannahkissel.com and using the content and services it offers.
Request more information about the courses that Online Courses Australia offers.
Communication with the Online Courses Australia Accounts Team

How We Share Information We Collect

Service Providers

We may need to share your information with these organizations or individuals in order to deliver information, goods, or services to website visitors. For instance, we might eliminate repetitive information from prospect lists, analyse data or conduct statistical analysis, assist with marketing, process credit card payments, add to the information you give us to better serve you, and offer customer service or support. We clearly demand the agents we share your information with acknowledge and abide by our privacy and customer data handling policies in any situation when we do so.

Compelled Disclosure

We reserve the right to use or disclose your Personal Information if required by law or if we have a good faith belief that doing so is necessary to protect our rights, guarantee your safety or the safety of others, conduct an investigation into potential fraud, or otherwise comply with the law, a court order, or other legal process.

To whom do we disclose your personal information

In the course of conducting our business as usual, we may disclose your personal information to any of the organizations we work with for the following reasons:

Financial institutions;
Potential employers;
Our contractual service providers, such as:

- Trainers and tutors,

Any information about yourself that you include in communications with other users that are made public through our website and/or social media channels may be saved on the server and accessible by other users. We advise you to use caution when determining whether to post any information that could be used to identify you because of this.

· Payment Information

We obtain information about your credit/debit card, bank account, purchase amount, and purchase date when you pay us online. Depending on the payment option you choose, we will collect different types of information from you.

· Data quality and security

General

We maintain personal data in Google Drive Files which is kept in safe locations in our computer database. We take reasonable precautions to:

Ensure that the personal information we collect, use, and disclose is accurate, current, complete, and (for use and disclosure) relevant;
Protect the personal information we hold from misuse, interference, and loss as well as from unauthorized access, modification, or disclosure;
Destroy or permanently de-identify personal information that is no longer needed for any purpose that is allowed by the APPs.

Security

Technology security (including encryption, firewalls, secure server environments, anti-virus software, and login and password protection), secure office access, employee security and training, and workplace regulations are just a few of the measures we take to protect the personal information we handle.

· Cookies and Similar Technologies

In order to operate the website, track users' online movements, analyse trends, acquire demographic data about our user base as a whole, and measure user behaviour on the website, Content for Coaches and Consultants does not use cookies or comparable technology.

Advertising

We do not collaborate with any third-party ad networks to manage or display advertising on other websites or on our website.

Complaints

Please get in touch with us if you have a complaint about how we handled your personal information. In the first instance, we will work to address your complaint and take all required actions to have the issue resolved within a week. If we are unable to settle your problem in the first instance, we will ask you to fill out a complaint form.

Changes to the Privacy Policy

We reserve the right to sometimes modify this policy in compliance with existing laws and regulations. You will receive clear notification if we need to amend this policy, as relevant to the situation. You will be deemed to have accepted those changes if you continue to use our services.